Candide and the Enlightenment essays

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Care Of People With Learning Disabilities

Care Of People With Learning Disabilities Notwithstanding the previously mentioned actuality, a vast lion's share of the populace, in the UK keeps on experiencing glaring disregard regarding getting quality medicinal services. In spite of the fact that there are different administrations offered by the legislature at different levels to guarantee legitimate consideration of patients, the more mental and good parts of care for the spirit and respect in social insurance are normally overlooked. This paper, intends to test the different issues identified with the component of respect in accordance with arrangement of social insurance of individuals experiencing learning incapacities, and investigates the scope of administrations accessible to them, at different phases of life, from birth till death. Individuals with Learning Disabilities are one of the most Vulnerable gatherings in the general public (Department of Health 2001). It is gauge that there are more than 800,000 individuals in the UK matured more than 20 years who ha ve a learning inabilities and this number could be ascend by 14 percent to 900,000 by 2021 (Department of Health 2005a). Poise in care has become a significant strategy pushed for the individuals with learning incapacity and its a genuinely ongoing pattern for governments to feel that it is their job to illuminate individuals how to carry out their responsibility as opposed to simply set wide rules/arrangement parameters for the Health and social help (Wainwright. 2008) Which means and Definition of the terms and Concepts utilized: The terms and/or ideas which are much of the time utilized all through this examination, for example, Dignity, Learning Disability, and Disenfranchised Death, are clarified in the accompanying segment: The term Dignity is characterized as: Poise is worried about how individuals feel, think and act according to the value or estimation of themselves as well as other people. To treat somebody with poise is to regard them as being of worth, in a way that is aware of them as esteemed people (RCN, 2008). Poise in care comprises of various covering stages which relating to regard, security, freedom and confidence. The ephemeral feeling of poise utilized as a guide which dependent on standard word reference definition. At state, quality or way deserving of regard or regard ; and dignity. Poise in care, along these lines, implies the sort of care, in any setting, which bolsters and advances, and doesn't sabotage, a people dignity paying little heed to any distinction. (A work area look into report arranged for the Department of Health 2009): Learning Disability: In the UK in 1995 there was a ground swell of supposition and alluded to as intellectually incapacitated their families and the individuals who worked with them, realized an adjustment in phrasing from mental impaired to learning disability(M.Brown-2003). Learning incapacity incorporates the nearness of: A fundamentally diminished capacity to see new or complex data, to learn new aptitudes (disabled insight), with a decreased capacity to adapt freely (debilitated social working); and a condition which began before adulthood, with an enduring impact on advancement (Scottish Executive, 2010). Disappointed Death: Disappointed demise is passing that isn't straightforwardly recognized with the perishing individual, where the withering individual is socially barred from the way toward biting the dust and purposely prohibited from the dynamic processes㠢â‚ ¬Ã¢ ¦ (Read, 2006: 96) In any case, investigating diverse setting of learning incapacity care uncovers an assortment of manners by which the term has been characterized a few times (Department of Health 2001a, Gates 2003,Grant et al 2005, O Hara Sperlinger 1997). Inside the United Kingd㠐â ¾m le㠐â °rning diã'†¢Ã£ Ã¢ °bility iã'†¢ the term uã'†¢ed while alluding t㠐â ¾ Ã'â‚ ¬e㠐⠾ã'â‚ ¬le with Ã'⠁㠐â ¾gnitive imã'â‚ ¬Ã£ Ã¢ °irment. à Ã¢ r㠐â ¾und the w㠐â ¾rld termã'†¢ inã'⠁lude intelleã'⠁tu㠐â °l diã'†¢Ã£ Ã¢ °bility, devel㠐⠾ã'â‚ ¬ment㠐â °l diã'†¢Ã£ Ã¢ °bility, ment㠐â °l h㠐â °ndiã'⠁㠐⠰ã'â‚ ¬ à Ã¢ °nd ment㠐â °l ret㠐â °rd㠐â °ti㠐â ¾n. à Ã¢  le㠐â °rning diã'†¢Ã£ Ã¢ °bility iã'†¢ à Ã¢ ° life-l㠐â ¾ng Ã'⠁㠐â ¾nditi㠐â ¾n th㠐â °t uã'†¢u㠐â °lly beginã'†¢ à Ã¢ ¾n à Ã¢ ¾r à Ã¢ °r㠐â ¾und the time à Ã¢ ¾f birt h à Ã¢ °nd reã'†¢ultã'†¢ in à Ã¢ ° reduã'⠁ed à Ã¢ °bility t㠐â ¾ underã'†¢t㠐â °nd new à Ã¢ °nd Ã'⠁㠐â ¾mã'â‚ ¬lex inf㠐â ¾rm㠐â °ti㠐â ¾n à Ã¢ °nd Ã'⠁㠐⠾ã'â‚ ¬e indeã'â‚ ¬endently. Research Question: The fundamental research question this paper attempts to address is: Pride in human services for individuals with learning inabilities (LD): Fact or a Farce? Through this inquiry an endeavor is made to: Look at the scope of administrations presently furnished to individuals with learning inabilities. Regardless of whether such administrations are in similarity with the general goals set by the legislature. Regardless of whether there exists any separation or bias between individuals with learning handicaps and the ordinary open in offering such types of assistance. Regardless of whether the cases made by the administration concerning fairness and reasonable treatment of such individuals remain constant. The responses to the above inquiries, as gave through the writing survey will help in deciding if respect in care for individuals with learning incapacities is a reality or a joke. Points and Objectives: The primary point of this examination is to investigate the issues identified with pride in accordance with social insurance of individuals experiencing learning handicaps. The targets include: To investigate the scope of difficulties confronted and issues experienced by individuals experiencing learning incapacities Survey the nature of human services administrations accessible to them Examine the requirement for an extensive and a sweeping human services strategy for such individuals To comprehend and look at the sort of administrations offered and accessible to them To investigate the job of carers, social insurance organizations and other help benefits in improving their status and guaranteeing their prosperity. Morals: The idea of morals has advanced as of late from the unassuming meaning of the term that of regular morals, to its slow change into different branches and sub-types, for example, bio morals, morals identified with human rights and to the later, wellbeing strategy morals. Morals as far as medicinal services alludes to the impartial and reasonable appropriation of assets, advantages and administrations among the individuals, paying little mind to their age, sexual orientation, race, ethnicity, financial foundation or the sort of disease they are enduring with. Value in treatment of diseases, consequently, is an unavoidable and indivisible piece of medicinal services morals. By virtue of developing concerns in regards to the unjust treatment given to individuals with learning handicaps the activities identified with giving sufficient and great quality social insurance have picked up energy. Activists around the world, crusading for the reason for arrangement of satisfactory human services offices for individuals with different handicaps, have effectively pushed for poise in social insurance, particularly towards individuals with learning inabilities. They have requested an exhaustive survey of strategies and standards of human services to guarantee respect of such individuals. (Morrison, 2008). As the development certainly walks towards another thousand years, there is probably going to be an ascent in gathering of supporters crusading for and pushing morals in social insurance with a unique weight on ensuring and guarding human pride. Such a reason which is upheld by scholastic researchers, analysts, human right gatherings and activists the same, must, consequently be paid attention to up and proper strategies are created at the neighborhood, provincial just as national levels to guarantee consistence (Fulford et al, 2002). Morals when all is said in done and in human services specifically, has experienced a significant change from an idea which was at first kept to securing the interests of a person to an undeniable social concern. Subsequently it is inescapable for the medicinal services establishments to think about such an issue while creating procedures and actualizing social insurance arrangements, which includes individuals with learning and other formative incapacities. Undertaking Methods/Methodology: With the end goal of this examination, phenomenological look into procedure is picked, whereby perceptions are made based on information gathered from confided in government sites, for example, the NHS, distributed research reports, clinical diaries, books just as magazines and papers. So as to achieve the exploration targets, an endeavor was made to investigate, examine and look for data identified with subjective examinations which focused on: Evaluating the situation of individuals experiencing learning handicaps. The view of such individuals towards the social insurance offices made accessible by the legislature. The presence of different administrations and its adequacy and tending to the key issues and difficulties looked by such individuals. The requirement for prepared carers and the information which they should have so as to have the option to manage such individuals, in a superior and proficient way. The different snags which might be experienced while managing patients experiencing gaining incapacities directly from discovery to end-of-life care, and so on among others. This exploration depends on the phenomenological inquire about strategy, which contemplates the points of view of different scientists, and research reports distributed by government offices including direct data and records of individuals experiencing learning incapacities. As per Dilthey, (in Rapport, 2004): The journey to see more and better is basically a subjective interest that requires an encounter close to language. It begins with encounters we as of now comprehend and grows and extends these understandings into more extensive and various settings thro

Balancing Identity and Privacy - Growing risks and concerns about Essay

Adjusting Identity and Privacy - Growing dangers and worries about informal organizations. Report - Essay Example Be that as it may, inalienable in such change is the basic need to focus for security of the personality. The time of anonymous business exchanges has went with itself the need to take genuine glance at the personality of an individual. Personality has become a database passage which would now be able to be detached from any physical acknowledgment. It very well may be purchased and sold like a ware and is dependent upon robbery and far reaching abuse. This report will investigate the repercussions of across the board web-based social networking on business and society all in all. Blogging and Tweeting are terms utilized in the realm of online networking and they additionally turning out to be standard to business jargon. Be that as it may, such terms are tip of the internet based life chunk of ice. Organizations like Twitter, Facebook, YouTube and LinkedIn are currently changing the principles of how organizations are getting along business. In 21st century web based life is changing the workplace of the organization. The representatives and bosses are presently rehearsing greater adaptability alongside the capacity to react to such conditions rapidly. For some organizations internet based life is a help which can be utilized to contact huge objective clients in a savvy way. Be that as it may, they are additionally investigating the hazard included like burglary, digital harassing, extortion, maligning and attack of security. Many accept that online life has a corporate worth and is basic to the achievement of promoting endeavors. Numerous senior officials ac cept that there are numerous potential dangers which are included while utilizing online life. As indicated by them the essential dangers incorporate divulgence of restrictive data, obsolete data, recognizable data and misrepresentation (Jagatic, Johnson, Jakobsson and Menczer, 2007, pp. 94-100). The nearness of Social Media has changed the manner in which individuals convey and interface with one another. In any case, the universe of online life has made an entirely different universe of security, protection, licensed innovation, work rehearses and lawful dangers. Protection chance alludes to the procedure

End of Life Issues: Do Not Resuscitate Order Essay

Try not to Resuscitate (DNR) request goes about as a development order that forestalls life sparing mediations, explicitly Cardiopulmonary Resuscitation (CPR), upon quiet solicitation. As indicated by Morton, Hudak and Fontaine (2004), DNR orders are normally being regulated to terminal patients with join assent marked by the patient or agents (if uncouth patients) (p. 95). When the DNR request has been made and marked in a composed record, the emergency clinic arrangements could possibly direct audit inside 24 to 72 hours. As per Morton, Hudak and Fontaine (2004), survey is being done so as to forestall potential blunders or irregularities with respect to the patient or representative’s condition (95). DNR request is normally mentioned by the proxy/quiet who could conceivably yet be in terminal phase of ailment, or being suggested by human services supplier when no treatment is conceivable or the state of the patient is irreversible. As indicated by Orenstein and Stern (1997), DNR request damages different moral standards, for example, (1) value or giving the most extreme great to the patient, (2) abuses the basic motivation behind human services to spare lives, and (3) estimation of life and potential for endurance (p. 363). The structured reason for medicinal services is to give care, to start proper life-sparing intercessions, and to debilitate each conceivable asset or mediation that can spare a person’s life (Fink, 2004 p. 230). Considering the real components for achieving DNR requests, patient or proxy can totally demand for this under their will and individual judgment; albeit, a few foundations audit this solicitation, the privilege of the patient’s self-governance advances the usage of the request, which inevitably damages the fundamental standard of human services (Lo, 2005 p. 121). In spite of the basic utilization of DNR request, issues exist inside the application and usage of this approach. These issues incorporate (1) unseemly dynamic of most patients mentioning DNR, (2) basically constrains the chance of life sparing mediations or further mitigations of the condition, (3) hinders the viability and effectiveness of careful activities whenever required, (4) expanded frequency of death among DNR patients paying little heed to death possibilities, and (5) expanded wellbeing costs because of longer clinic stays, palliative intercessions and kicking the bucket inside medical clinic premises. Conversation Indeed, even without the affirmation of irreversible condition or real proof that no medicinal services choices exist, the patient is allowed the chance to force DNR arranges in response to popular demand, which in the long run gets damaging in nature and basically challenges the reason for social insurance (Orenstein and Stern, 1997 p. 363). To legitimize the first refered to issue of DNR (I. e. hazardous patient-dynamic for DNR demand), According to Watcher, Goldman and Hollander (2005), most patients who at last get DNR orders are equipped at the hour of affirmation, however not able (e. g. encountering deficiencies in soundness, under disarray, encountering serious agony, and so forth ) when the DNR request is at last composed (p. 123). In the investigation of Haidet, Hamel and Davis et al. (1998), even with doctor or parental conversation of DNR end-of-life care, patients with colorectal disease have put together their choices for the most part with respect to individual instincts of affliction and torment without the thought of potential life sparing treatment of their condition (63%; n=212 of 339 respondents). From these announcements, patients/proxy leaders most normally base the choices of their finish of-life care because of the agony and experienced enduring paying little mind to conceivable clinical intercessions accessible or phase of disease. For the subsequent contention (restricts the chance of life sparing mediations), as indicated by the investigation of Beach and Morrison (2002), the nearness of a DNR request influences the physicians’ activities and judgment on whether to demand an assortment of medicines not identified with CPR. In the examination, doctors totally consented to start lesser intercessions for patient’s with DNR request than patients who don't have (First test: 4. 2 versus 5. 0, P =. 008; Second test: 6. 5 versus 7. 1, P =. 004; Third Test: 5. 7 versus 6. 2, P =. 037). Related to the following contention (disables the viability and productivity of careful tasks), DNR orders develops hesitance of doctors in giving careful or intrusive strategies. As per Watcher, Goldman and Hollander (2005), general sedation, cognizant sedation and obtrusive techniques can significantly encourage the requirement for formal revival. On the off chance that DNR request is available, careful activity can be exceptionally troublesome and unsafe considering the restrictions put on resuscitative intercessions (p. 123). Thinking about such case, DNR patients who demand of securing medical procedure (e. g. careful tasks for entrail hindrances, help with discomfort, and so forth. ) are confronting basically at-gambled activities. Considering the fourth issue of DNR patients (expanded occurrence of death among DNR patients), in the investigation of Shepardson, Youngner and Speroff (1999) with the populace size of 13,337 continuous stroke affirmations with 22% (n=2898) DNR patients in 30 clinics between 1991 to 1994, unadjusted in-emergency clinic death rates are higher in patients with DNR orders than in patients without orders (40% versus 2%, P < 0. 001). In the interim, the consequences of the examination with balanced chances of death show 33. 9 (95% CI, 27. 4-42. 0). All in all, danger of death is obviously higher among those patients with DNR arranges considerably subsequent to altering the chances of death. Clearly, DNR orders limit potential life-sparing intercessions just as palliative surgeries that can additionally reduce the torment and torment of the patient in the most fitting methods. Concerning the last contention of the paper (expanded wellbeing expenses of DNR patients contrasted with those without), as indicated by the investigation of Maksoud, Jahnigen and Skibinsski (1993), patients biting the dust under DNR arranges significantly increment the medicinal services costs because of (1) longer times of emergency clinic remain, (2) real demise inside the clinic and (3) palliative measures being done to mitigate or if nothing else limit the agony and enduring of the patient all through the procedure. As indicated by the investigation, normal charges for every patient who passed on were $61,215 with $10,631 for those conceded with a DNR request, and $73,055 for the individuals who had a DNR request made in clinic (Maksoud, Jahnigen and Skibinsski, 1993). References Sea shore, M. C. , and Morrison, R. S. (2002, December). The impact of don't revive arranges on doctor dynamic. Diary of American Geriatric Society, 50, 2057-2061. Fink, A. (2004). Assessment Fundamentals: Insights Into the Outcomes, Effectiveness, and Quality of Health Programs. London, New York: SAGE Publishing. Haidet, P. , Hamel, M. B. , and Davis et al. , R. B. (1998, September). Results, inclinations for revival, and doctor quiet correspondence among patients with metastatic colorectal disease. Diary of American Medicine, 105, 222-229. Maksoud, A. , Jahnigen, W. , and Skibinski , C. I. (1993, May). Try not to revive orders and the expense of death. Documents of Internal Medicine, 153, 1249-1253. Morton, P. , Hudak, C. M. , and Fontaine, D. (2004). Basic Care Nursing: A Holistic Approach. New York, U. S. A: Lippincott Williams and Wilkins. Orenstein, D. M. , and Stern, R. C. (1997). Treatment of the Hospitalized Cystic Fibrosis Patient. New York, U. S. An: Informa Health Care. Shepardson, L. B. , Youngner, S. J. , and Speroff, T. (1999, August). Expanded Risk of Death in Patients With Do-Not-Resuscitate Orders. Diary of Medical Care Section, 37, 727-737. Wachter, R. M. , Goldman, L. , and Hollander, H. (2005). Emergency clinic Medicine. New York, U. S. A: Lippincott Williams and Wilkins.

Gearing Up For Growth NewOrbits Software Project Management - Focus

Gearing Up For Growth NewOrbits Software Project Management - Focus During times of company growth, it’s essential that teams are able to establish workflows that are scalable, while keeping everyone informed. In this article, software development team NewOrbit shares with us the challenges that have arisen while growing their Agile business. Plus, how they’ve overcome these hurdles in order to grow. NewOrbits Team and Software Project Management Based in South East Oxfordshire, U.K., NewOrbit  is a Software Product Partner that provides bespoke services to entrepreneurs. The team covers everything from project planning to product  management, all in-house. Since launching in 2006, NewOrbit has grown to a team of 30, featuring product managers, operations professionals, business analysts, developers, and support staff. We had the pleasure of speaking with Matthew Dowding, NewOrbit’s Support Consultant, to hear a little more about how MindMeister is helping the team to plan their growing number of projects, and how they’re then putting their work into action, using MeisterTask. Using this collaborative workflow, we hear how the team has streamlined their management of three key areas: Software project management Operations and team management External and internal IT support. 1. Delivering Agile Software Projects Collaboratively Even when taking an agile approach to project management, it’s essential for a team to first develop a clear roadmap of each project and its scope. In order to establish their project scope, the NewOrbit team uses their Project Planning mind map template in MindMeister. Staying Agile5 Best Practices in Agile Software Management Download the Free White Paper Mapping Out a New Client Project The teams project planning mind map includes all of the essential elements for effective software project management, including: BOSCARDI checklist (the teams strategic planning process) Project Reporting Project Templates Notes from Project Meetings (Scrum or Kanban) with attendees, agenda outcomes/actions Loose Items. Your browser is not able to display frames. Please visit Client Project on MindMeister. As a result, to structure an initial client project meeting, the team simply duplicates their Client Project template mind map and goes through each listed topic. The process allows the initial project meeting to be more concise, enabling the delivery team to clearly outline the project controls and scope. This also assists ongoing project management by establishing regular project reporting, review and requirement meetings with the client. To use the Project Planning template mind map, simply sign into MindMeister (or sign up free) and maximize the map via the ‘map actions’ icon. Once maximized, click again on the ‘map actions’ icon and choose to clone the map. From there, edit or embellish the topics to make the map suitable for your project! Turning a Product from Concept to Reality Within MindMeister, the discussed project controls can be turned into actionable tasks and assigned to the relevant team member in  MeisterTask, where necessary, using the MeisterTask integration functionality: As each project involves many members of the NewOrbit team, including Business Analysts and Operations, Matthew notes that the ease with which team members can on-board themselves to MeisterTask is a huge plus: “We find MeisterTask is great for cross team tasking from Support to the Development/Delivery team, who primarily use Targetprocess for Feature and User Stories requirements, which the rest of our team either aren’t trained in or don’t have access to.” As a result, MeisterTask works as the bridge between our different departments, enabling everyone to stay on the same page with a solution that is simple for everyone to use.” Previously there would be a breakdown in communication between those who were trained in Targetprocess and those who weren’t, or tasks would sometimes get missed, therefore MeisterTask has enabled NewOrbit to create a bridge between their development team and other project management staff. Managing Micro Projects All in One Place To connect the developers with the rest of the team, NewOrbit has set up a Work Packages Project Board. This Project features all micro projects, which do not warrant their own Project Board but require collaborative input. For example, a commissioned report on a certain issue that could be undertaken single-handedly by Matthew. As the Project is shared, whoever the work package task is assigned to can comment to seek guidance from the developers or other members of staff, via the task commenting features. This way, NewOrbit’s workflow remains collaborative, even when managing small work packages. 2. Managing Operations on a Growing Team With an increasing number of projects, NewOrbit has looked to hire and onboard new staff members to grow and see these projects through. NewOrbit’s Senior Management Team stay on top of this growing team recruitment management by utilising MindMeister and MeisterTask. Mapping Out Company Progress Strategy In order to map out their operational priorities and HR efforts during each company meeting, NewOrbit has developed a Company Meeting template.   The map includes  details of: Starters Leavers Recap of previous actions Strategic matters Team updates   Process Review Training Byte Loose items. The standard agenda is then duplicated and dated for each company meeting: Your browser is not able to display frames. Please visit Company Status Meeting on MindMeister. Matthew shares that with their company meeting template, “nothing is missed during the meetings, as all key points to address are included in the map template.” Productive Team Management with Section Actions Just like their project management workflow, the Operations and Management teams then task up all to-dos in MeisterTask. All meeting tasks are assigned and given due dates at the end of the meeting, ensuring that key decisions are seen through.   To make the task delegation process more efficient, NewOrbit has set up a number of Section Actions within MeisterTask. One of these Section Actions automatically assigns tasks to specific team members when the task is dragged and dropped into the linked section. For example, if the Operations team need to order desk supplies for a new hire, the task can be dragged into the Office Supplies section. NewOrbits Office Manager is then assigned the task automatically, meaning theyll be notified of the task and the date it needs to be completed by. In just one drag and drop movement, the Operations team can ensure that the task will be completed before the deadline. 3. Providing High-Quality IT Support for Clients and Internal Staff NewOrbit  manages the ongoing success and upkeep of the software solutions they provide, making support a significant area of work. Coordinating this work, Matthew manages support queries and ensures that they get addressed by the relevant people and on time. While also being accountable for all internal IT support, Matthew shares the efficient workflow he’s established for logging and prioritizing support requests. Ensuring a Smooth Project Handover with a Support Knowledge Map Matthew’s workflow begins with the development of a Support Handover mind map. Just like the previous strategies, the mind map is duplicated from his existing Support Handover map template in MindMeister. The mind map features all of the vital information that Matthew should gather from Project Managers during the Support Handover meeting. These include: who the account manager is who the database users will be which email provider is in use for the project which SMS provider is in use for the project contact details of the Project Manager in case of emergency contact details for the client in case of emergency Pingdom details for downtime alerts Any other useful information about the system. Your browser is not able to display frames. Please visit Support Handover Meeting on MindMeister. Once the mind map has been populated with information relevant to the project, Matthew can rest assured that he has all key support information in one place. The map acts as a Knowledge Map for each project and can be shared with other team members who need to look up project logistics. Productive Internal IT Management Before taking on internal IT support, Matthew explained that the NewOrbit developers were being assigned internal IT tasks in a chaotic way. “Previously, internal staff members would simply walk over to a member of the development team and ask them to fix an IT issue for them on the spot,” Matthew shares. “These were usually non-urgent requests that would get completed before important, high priority, ongoing project work.” Equally, with internal support requests raised in person, they wouldnt be logged in a task manager first, meaning tasks could be forgotten entirely. To improve this, the team came up with a workflow to record all internal IT issues within the shared MeisterTask Project Board. Team members can now simply create a task for Matthew in the Project Board, meaning the issue is logged and Matthew is notified. This way, Matthew can prioritize the task against other existing tasks such as external support requests while ensuring the internal issue doesn’t slip through the gaps. The efficient process means that no request is forgotten and the developers are able to focus  on the most urgent tasks at hand. The Result: Efficient Team and Project Management Matthew shares that NewOrbit’s main quest when researching different online mind mapping solutions was to find one that was efficient and affordable. In this, the team found MindMeister, and subsequently MeisterTask: “We were previously working with another online mind mapping tool that was significantly more expensive. We’d also experience a lot of downtime, during which we’d lose access to important information,  Matthew shares.   When we found MindMeister we knew we needed to switch. We were really impressed by how fast it works and the offline capabilities on mobile mean we can plan and manage projects on the move.” When the team discovered that plans made in MindMeister can be converted directly into tasks in MeisterTask, their new workflow was complete: “We love the integration between mind mapping and tasking. Before, someone would have to interrupt a colleague’s workflow to request a task in-person, which could potentially be forgotten. Now, we can just log into MeisterTask and communicate details over the tasks, at a time that works for both team members. The whole process saves us a lot of time and this way no tasks get lost along the way.” Staying Agile5 Best Practices in Agile Software Management Download the Free White Paper At MeisterLabs, we’re delighted to hear the positive impact that MindMeister and MeisterTask are having on a growing software business. For more information on NewOrbit’s work and projects, visit the NewOrbit website.   If you have a story to share about the impact that MindMeister and MeisterTask have had on your business, we’d love to hear from you. To get in touch about being featured in a success story on our blog, drop Olivia an email at  olivia (at) meisterlabs (dot) com Gearing Up For Growth NewOrbits Software Project Management - Focus During times of company growth, it’s essential that teams are able to establish workflows that are scalable, while keeping everyone informed. In this article, software development team NewOrbit shares with us the challenges that have arisen while growing their Agile business. Plus, how they’ve overcome these hurdles in order to grow. NewOrbits Team and Software Project Management Based in South East Oxfordshire, U.K., NewOrbit  is a Software Product Partner that provides bespoke services to entrepreneurs. The team covers everything from project planning to product  management, all in-house. Since launching in 2006, NewOrbit has grown to a team of 30, featuring product managers, operations professionals, business analysts, developers, and support staff. We had the pleasure of speaking with Matthew Dowding, NewOrbit’s Support Consultant, to hear a little more about how MindMeister is helping the team to plan their growing number of projects, and how they’re then putting their work into action, using MeisterTask. Using this collaborative workflow, we hear how the team has streamlined their management of three key areas: Software project management Operations and team management External and internal IT support. 1. Delivering Agile Software Projects Collaboratively Even when taking an agile approach to project management, it’s essential for a team to first develop a clear roadmap of each project and its scope. In order to establish their project scope, the NewOrbit team uses their Project Planning mind map template in MindMeister. Staying Agile5 Best Practices in Agile Software Management Download the Free White Paper Mapping Out a New Client Project The teams project planning mind map includes all of the essential elements for effective software project management, including: BOSCARDI checklist (the teams strategic planning process) Project Reporting Project Templates Notes from Project Meetings (Scrum or Kanban) with attendees, agenda outcomes/actions Loose Items. Your browser is not able to display frames. Please visit Client Project on MindMeister. As a result, to structure an initial client project meeting, the team simply duplicates their Client Project template mind map and goes through each listed topic. The process allows the initial project meeting to be more concise, enabling the delivery team to clearly outline the project controls and scope. This also assists ongoing project management by establishing regular project reporting, review and requirement meetings with the client. To use the Project Planning template mind map, simply sign into MindMeister (or sign up free) and maximize the map via the ‘map actions’ icon. Once maximized, click again on the ‘map actions’ icon and choose to clone the map. From there, edit or embellish the topics to make the map suitable for your project! Turning a Product from Concept to Reality Within MindMeister, the discussed project controls can be turned into actionable tasks and assigned to the relevant team member in  MeisterTask, where necessary, using the MeisterTask integration functionality: As each project involves many members of the NewOrbit team, including Business Analysts and Operations, Matthew notes that the ease with which team members can on-board themselves to MeisterTask is a huge plus: “We find MeisterTask is great for cross team tasking from Support to the Development/Delivery team, who primarily use Targetprocess for Feature and User Stories requirements, which the rest of our team either aren’t trained in or don’t have access to.” As a result, MeisterTask works as the bridge between our different departments, enabling everyone to stay on the same page with a solution that is simple for everyone to use.” Previously there would be a breakdown in communication between those who were trained in Targetprocess and those who weren’t, or tasks would sometimes get missed, therefore MeisterTask has enabled NewOrbit to create a bridge between their development team and other project management staff. Managing Micro Projects All in One Place To connect the developers with the rest of the team, NewOrbit has set up a Work Packages Project Board. This Project features all micro projects, which do not warrant their own Project Board but require collaborative input. For example, a commissioned report on a certain issue that could be undertaken single-handedly by Matthew. As the Project is shared, whoever the work package task is assigned to can comment to seek guidance from the developers or other members of staff, via the task commenting features. This way, NewOrbit’s workflow remains collaborative, even when managing small work packages. 2. Managing Operations on a Growing Team With an increasing number of projects, NewOrbit has looked to hire and onboard new staff members to grow and see these projects through. NewOrbit’s Senior Management Team stay on top of this growing team recruitment management by utilising MindMeister and MeisterTask. Mapping Out Company Progress Strategy In order to map out their operational priorities and HR efforts during each company meeting, NewOrbit has developed a Company Meeting template.   The map includes  details of: Starters Leavers Recap of previous actions Strategic matters Team updates   Process Review Training Byte Loose items. The standard agenda is then duplicated and dated for each company meeting: Your browser is not able to display frames. Please visit Company Status Meeting on MindMeister. Matthew shares that with their company meeting template, “nothing is missed during the meetings, as all key points to address are included in the map template.” Productive Team Management with Section Actions Just like their project management workflow, the Operations and Management teams then task up all to-dos in MeisterTask. All meeting tasks are assigned and given due dates at the end of the meeting, ensuring that key decisions are seen through.   To make the task delegation process more efficient, NewOrbit has set up a number of Section Actions within MeisterTask. One of these Section Actions automatically assigns tasks to specific team members when the task is dragged and dropped into the linked section. For example, if the Operations team need to order desk supplies for a new hire, the task can be dragged into the Office Supplies section. NewOrbits Office Manager is then assigned the task automatically, meaning theyll be notified of the task and the date it needs to be completed by. In just one drag and drop movement, the Operations team can ensure that the task will be completed before the deadline. 3. Providing High-Quality IT Support for Clients and Internal Staff NewOrbit  manages the ongoing success and upkeep of the software solutions they provide, making support a significant area of work. Coordinating this work, Matthew manages support queries and ensures that they get addressed by the relevant people and on time. While also being accountable for all internal IT support, Matthew shares the efficient workflow he’s established for logging and prioritizing support requests. Ensuring a Smooth Project Handover with a Support Knowledge Map Matthew’s workflow begins with the development of a Support Handover mind map. Just like the previous strategies, the mind map is duplicated from his existing Support Handover map template in MindMeister. The mind map features all of the vital information that Matthew should gather from Project Managers during the Support Handover meeting. These include: who the account manager is who the database users will be which email provider is in use for the project which SMS provider is in use for the project contact details of the Project Manager in case of emergency contact details for the client in case of emergency Pingdom details for downtime alerts Any other useful information about the system. Your browser is not able to display frames. Please visit Support Handover Meeting on MindMeister. Once the mind map has been populated with information relevant to the project, Matthew can rest assured that he has all key support information in one place. The map acts as a Knowledge Map for each project and can be shared with other team members who need to look up project logistics. Productive Internal IT Management Before taking on internal IT support, Matthew explained that the NewOrbit developers were being assigned internal IT tasks in a chaotic way. “Previously, internal staff members would simply walk over to a member of the development team and ask them to fix an IT issue for them on the spot,” Matthew shares. “These were usually non-urgent requests that would get completed before important, high priority, ongoing project work.” Equally, with internal support requests raised in person, they wouldnt be logged in a task manager first, meaning tasks could be forgotten entirely. To improve this, the team came up with a workflow to record all internal IT issues within the shared MeisterTask Project Board. Team members can now simply create a task for Matthew in the Project Board, meaning the issue is logged and Matthew is notified. This way, Matthew can prioritize the task against other existing tasks such as external support requests while ensuring the internal issue doesn’t slip through the gaps. The efficient process means that no request is forgotten and the developers are able to focus  on the most urgent tasks at hand. The Result: Efficient Team and Project Management Matthew shares that NewOrbit’s main quest when researching different online mind mapping solutions was to find one that was efficient and affordable. In this, the team found MindMeister, and subsequently MeisterTask: “We were previously working with another online mind mapping tool that was significantly more expensive. We’d also experience a lot of downtime, during which we’d lose access to important information,  Matthew shares.   When we found MindMeister we knew we needed to switch. We were really impressed by how fast it works and the offline capabilities on mobile mean we can plan and manage projects on the move.” When the team discovered that plans made in MindMeister can be converted directly into tasks in MeisterTask, their new workflow was complete: “We love the integration between mind mapping and tasking. Before, someone would have to interrupt a colleague’s workflow to request a task in-person, which could potentially be forgotten. Now, we can just log into MeisterTask and communicate details over the tasks, at a time that works for both team members. The whole process saves us a lot of time and this way no tasks get lost along the way.” Staying Agile5 Best Practices in Agile Software Management Download the Free White Paper At MeisterLabs, we’re delighted to hear the positive impact that MindMeister and MeisterTask are having on a growing software business. For more information on NewOrbit’s work and projects, visit the NewOrbit website.   If you have a story to share about the impact that MindMeister and MeisterTask have had on your business, we’d love to hear from you. To get in touch about being featured in a success story on our blog, drop Olivia an email at  olivia (at) meisterlabs (dot) com